Accessibility Information

Everyone is welcome at our B:Music venues, and we will do whatever we can to ensure that you have an enjoyable visit.

We're partnered with Nimbus Disability, a social enterprise run by and for disabled people, and a leading authority on meeting accessibility needs in live events. Please click here for details of how to quickly and easily register.




To book access tickets online:

Once you have registered and/or linked your Access Card to your B:Music account

  • Log in to your account on the B:Music website
  • Find the event you would like to book for and click ‘book now’
  • On the seating plan choose your preferred seats and click ‘continue’
  • For each seat use the drop-down menu to select the appropriate ticket type and click ‘continue’. Access ticket types that may be available depending on the seats you have chosen and your specific access requirements are:
    • Nimbus Access Visitor
    • Nimbus Wheelchair User (available on seats indicated )
    • Nimbus Companion (requires Access Card ‘+1’ or ‘+2’ symbol)

Any companion discounts available will be applied in the basket.

To book access tickets by phone

Call our dedicated access phone line so that our box office team can help you find the most suitable seats: 0121 289 6343 (open Monday to Saturday 10am to 4pm except Bank Holidays) You can use this number for all access related enquiries