Join Our Team as an IT Assistant!

Do you have recent experience working on a I.T. Service Desk in a 1^st Line Support role?

Would you enjoy working in a small I.T. team, where you can broaden your knowledge and skills?

Are you ready to help keep the show running behind the scenes at two of Birmingham’s most iconic venues?

We are looking for an IT Assistant to be the first point of contact for all things I.T.

What You’ll Be Doing:

Working closely with the Systems Administrator and Support Lead you will be.

• Supporting all colleagues with I.T. queries, requests and incidents
• Administrating and supporting Microsoft Operating Systems, Desktops, Laptops, Microsoft 365, Network Connectivity, Multiple SaaS solutions and many I.T. peripherals
• Completing proactive and essential maintenance to prevent downtime on Endpoint and Infrastructure technology
• Managing user accounts and permissions in Active Directory, Entra ID, Google Workspace and Multiple SaaS solutions
• Installing, configuring and updating I.T. managed hardware, software and services
• Supporting IT projects and rolling out new functionality, changes and new technology

What We’re Looking For:

• A problem-solver with a desire to always do their best and keep the systems running smoothly
• Someone who thrives in a fast-paced, dynamic environment
• A security-conscious, detail-oriented professional who loves to stay ahead of potential issues
• Someone who enjoys variety in their job, as each day will be different
• Flexibility with hybrid working and maintenance work
• A team player ready to collaborate and support colleagues across our venues
• Someone who enjoys learning and a challenge

If this sounds like a good role for you. Please read the full job specification on bmusic.co.uk and apply to tell us why! Or if you think your C.V. on its own tells us all then apply on a recruitment website to send it across.