Job Description

Join Our Team as an IT Assistant at B:Music!

Are you tech-savvy, solutions-focused, and ready to keep the show running behind the scenes at two of Birmingham’s most iconic venues—Symphony Hall and Town Hall? We’re looking for an IT Assistant to be the first point of contact for all things IT, ensuring smooth operations both in front of the stage and behind the scenes.

What You’ll Be Doing:
🎧 Keeping the service desk clear by troubleshooting hardware and software faults
🎧 Proactively maintaining IT infrastructure to prevent downtime
🎧 Managing user accounts and permissions
🎧 Monitoring system performance and keeping backups solid
🎧 Supporting IT projects and rolling out new tech
🎧 Providing occasional out-of-hours support (because the music never stops!)

What We’re Looking For:
💻 A tech problem-solver with a passion for keeping systems running smoothly
💻 Someone who thrives in a fast-paced, dynamic environment
💻 A security-conscious, detail-oriented professional who loves to stay ahead of potential issues
💻 A team player ready to collaborate and support colleagues across our venues

If you’re ready to bring your IT skills to the heart of Birmingham’s live music scene, we want to hear from you!

Please read and complete the information below, returning it to recruitment@bmusic.co.uk