Event Ticketing Officer (ETO)
Full-time 36 hours a week - annualised hours contract
Based at Symphony Hall & Town Hall, Birmingham

Join B:Music and help deliver over 800 world-class performances each year.

We’re looking for a detail-oriented and proactive Event Ticketing Officer to manage event builds and support across the full ticketing lifecycle. You’ll work closely with promoters and internal teams to ensure events go live accurately and run smoothly.

Key Responsibilities

• Set up and manage events in the ticketing system (Spektrix) including offers, holds, and packages
• Liaise with promoters, agents, and departments to maintain accurate event info
• Monitor sales, adjust allocations, and maximise revenue
• Provide clear handovers and on-the-day support for events
• Maintain up-to-date documentation
• Support client meetings and advise on best ticketing practices

About You

• Experience using ticketing systems (Spektrix ideal)
• Strong communication, organisation, and customer service skills
• Confident managing multiple deadlines and working in a team
• A flexible, solutions-focused attitude
• Passion for live events and the arts

Please send completed applications to recruitment@bmusic.co.uk