Serena Terry
Unfortunately this event has been postponed. A new date will be announced soon. Please look out for an email with further information if you have purchased tickets. We apologise for any disappointment.
Statement from the artist:
"Hello, I hope you’re well and a wee bit more prepared for Christmas than I am 🫣🫠
I wanted to let you know that I’ve made the decision to reschedule my Scotland, Wales and England tour dates that were due to take place early in 2026 and move them to a bit later in the year.
With my Dad being unwell and then sadly passing away last month, I’ve missed out on performing WIP shows that help to perfect my set, so, rather than kicking off the tour in February and potentially not being at my very best, I want to ensure I’m well rested physically, mentally, have the show well worked out and am ultimately ready to give you the absolute best performance that I can.
I’m currently working with my promoters on the new dates and will let you know what these are early in the new year.
For now, please keep hold of your tickets as they will be valid for the rescheduled date and of course, refunds will be available at point of purchase if the new date doesn’t suit you.
Thank you for continuing to support me, I honestly cannot wait to see you all in 2026 ♥️ 🙏"
Overview
Serena Terry, comedian, author and creator of online sensation ‘Mammy Banter’ is bringing ‘Therapy’ her biggest stand-up comedy tour to date to a city near you in 2026.
After selling out her previous two UK and Ireland comedy tours and becoming the first ever female to sell out Belfast’s SSE Arena in 2024, Serena should have been feeling on top of the world, but instead, she found herself smack bang in the middle of depression. After a four month hiatus, an exhaustive list of therapies and an explorative mission towards self care, she’s back to her best! Still medicated, still peri-menopausal and a little bit mentally unstable, but functioning, wearing a bra when out in public again and ready to tell you all about her journey to recovery and the life altering events that came in between.
Booking info
Free (limited) ticket for Disabled Visitor’s Carers, as per Access Scheme
Wheelchair Users and Disabled Patrons
If you require a wheelchair position (subject to availability) please call the Box Office on 0121 289 6343.
A range of tickets and services are available under our Access Scheme. To find out more, or to join the Access Scheme, email boxoffice@bmusic.co.uk or call us on 0121 289 6343.
Access info
Everyone is welcome at Town Hall and we will do whatever we can to ensure that you have an enjoyable visit.
A range of tickets and services are available under our Access Scheme. To find out more, or to join the Access Scheme, email boxoffice@bmusic.co.uk or call us on 0121 289 6343.
Wheelchair Users and Disabled Patrons
If you require a wheelchair position (subject to availability) please call the Box Office on 0121 289 6343.
Town Hall Access Provision
Standing & Queuing
There is limited seating available on our Lower Bar level and in the Stalls foyer. These are dining style chairs without arms. There are some tables available.
We do not have a specific accessible entrance into the venue.
Flat & Wheelchair Access
There is level access to the entirety of the Stalls. There is step-free access to this area via the ramp at Door B. The stalls can also be accessed by the lift nearest the box office. (0)
Row A of the Circle is flat and step-free. This level can be accessed using either of the two lifts. It is then three steps per row for the rest of the Circle.
Row A of the Left/Right Circle ledge is level access. There are two steps to get to Row B.
There are dedicated wheelchair positions in the Stalls and the Left/Right Side Circle (2). If you would rather transfer to a seat your wheelchair/scooter can be stored at the door.
There are two lifts that can access the stalls and circle foyers. Due to the layout of the venue. The lift nearest the box office and the main entrance is the only lift that can access the lower level (-1) and the stalls (1).
2 – Circle
1 – Stalls (Auditorium)
0 – Stalls Foyer
-1 – Lower Bar & Toilets
There are accessible toilets on all levels.
At Town Hall we have one wheelchair that is used to transport customers around the venue when needed. This chair cannot be booked in advance and is primarily for emergencies.
Distances
Some of the distances you may need to walk:
- Main entrance to nearest lift: 25 paces
- Main entrance to furthest Stalls door: 75 paces
- Lift to furthest Circle door: 55 paces
- Main entrance to accessible toilet: 50 paces
- Main entrance to Box Office: 30 paces
Essential Companions & Access Scheme
If you need the assistance of a companion to attend an event, we offer a free companion ticket(s). These tickets are available for the majority of our events.
There is a limit on the number available for each show, so we advise you to book early where possible.
Please use the dedicated phone line for access patrons when booking your tickets so we can discuss your needs. Our access line is (0)121 289 6343
To be eligible for free Assisting Companion tickets, please join our Access Scheme by completing the appropriate form and returning it to boxoffice@bmusic.co.uk
Passenger Lift Specifications
Door Width: 80 cm [2 ft 7.5 in]
Internal Depth: 140 cm [4 ft 7 in]
Internal Width: 100 cm [3 ft 3.5 in]
Urgent Toilet Needs
There are multi cubicle toilets on the Lower Bar (-1) and Circle (2) levels. There is lift access to all levels.
There are 4 wheelchair accessible toilets:
- 1 on Lower level (-1)
- 2 on stalls foyer (0)
- 1 on Circle level (2)
These do not require a RADAR key.
Assistance Dogs
We welcome assistance dogs. They can be kept with you in the auditorium or they can be looked after by a member of staff in the foyer. Please notify us in advance so that our Front of House team are prepared.
Some areas of the auditorium may be more suitable for assistance dogs to remain so please contact us if you have any questions.
Please note that some performances include loud noises and special effects.
Visual Information
No provisions at current time
Audible Information
There is a fixed induction loop at Town Hall that does not require a receiver pack to use. You will be able to utilise this from any seat.
Please contact Box Office for BSL and captioning provisions.
Miscellaneous
The entrance is on the Victoria Square side of building.
This is level access with two sets of automatic doors. The width of these doors is 130cm (4ft 3in).
We do not have a separate accessible entrance.
Nearest tram stop is ‘Town Hall’ which stops right next to our main entrance and is level access.
The nearest mainline train station is Birmingham New Street.
There is no onsite parking at Town Hall. The nearest car park is Town Hall Multistorey Car Park on Brunel Street. There is sometimes parking in Paradise Car Park on Great Charles Street.
The most convenient parking facilities for Town Hall are at Town Hall multi-storey car park, click here for more information. Please note these facilities are not owned or maintained by B:Music.
Convenient parking facilities for Symphony Hall and Town Hall include Q-Park Brindleyplace and Q-Park Mailbox, click here for more information. Both car parks offer electric vehicle charging so you can park and charge during your visit.
Prebook your parking and receive a 10% discount, simply enter the code “BMusic10” during checkout. For each booking made with this code, Q Park will donate 10% of the transaction to B:Music in support of our charitable activities with young people and local artists.
Also, if you download the Q-Park Rewards app you can receive cashback from your parking and cashback from many high street brands.
Plan your visit
We want you to have the best time when you visit Town Hall
Here's everything you need to know to make your visit run smoother than a Sade Operator...
Food & Drink
Bars
Visit the Lower Bar under the stalls or Circle Bar, cunningly located on the Circle level, either way choose from a selection of beers, wines, spirits, alcohol free and soft drinks, plus delicious snackable treats. You can be sure everyone in your party will find a tipple to enjoy.
Alternately there's a cafe bar on the entrance level with a choice of hot and cold drinks and nibbles.
Pre-order your interval drinks
B:eat the queues by pre-ordering your interval drinks with our handy app!
Getting to Town Hall
By Car
Parking
Convenient parking facilities for Town Hall can be found at Q-Park Brindleyplace and Q-Park Mailbox, click here for more information. Both car parks offer electric vehicle charging so you can park and charge during your visit.
Please note that due to temporary works, there is currently a reduced capacity at Q Park Mailbox.
Prebook your parking and receive a 10% discount at Q-Park. Simply enter the code 'BMusic10' during checkout. For each booking made with this code, Q Park will donate 10% of the transaction to B:Music in support of our charitable activities with young people and local artists.
Also, if you download the Q-Park Rewards app you can receive cashback from your parking and cashback from many high street brands.
Good to know
Birmingham City Centre is a Clean Air Zone. Please see Birmingham City Council website here for details.
Electric vehicle charging points within Birmingham can be found here
Check transport disruptions, find parking & find more transport information for Birmingham on the council webpage here
Visit the Lower Bar under the stalls or Circle Bar, cunningly located on the Circle level, either way choose from a selection of beers, wines, spirits, alcohol free and soft drinks, plus delicious snackable treats. You can be sure everyone in your party will find a tipple to enjoy.
Alternately there's a cafe bar on the entrance level with a choice of hot and cold drinks and nibbles.
By Bus
We are easily accessible by bus. Plan your journey with Network West Midlands or call the West Midlands Journey Planner hotline on 0871 200 22 33 (charges apply)
By Train
Birmingham New Street and Snow Hill stations are within easy walking distance of Town Hall. Moor Street and Five Ways are slightly further away but still within walking distance. Train times can be checked at the National Rail website. There are taxi ranks at each station.
By Bike
There are lots of bike racks in Centenary Square. For information on cycle routes in the city, visit sustrans.org.uk or birmingham.gov.uk/cycling
By Tram
The Town Hall tram stop is just by the Town Hall front entrance on Victoria Square. Plan your journey with West Midlands Metro.
Taxi Drop off
The nearest drop off point is Hill Street, it is then a 1 minute walk to the Town Hall entrance.
By Plane
Birmingham International Airport’s adjacent rail station – Birmingham International – has frequent trains to the city centre.
Getting here
- Town Hall
Victoria Square
Birmingham
B3 3DQ - More info