Job Description

🎟️ Ticket Sales Officer 🎟️

Join our team and excel in customer service! 🌟

We're looking for a dedicated Box Office Specialist to:

  • Process ticket bookings and handle customer queries in-person, via email, and over the phone.
  • Sell memberships and handle exchanges, upgrades, and refunds.
  • Manage accessible parking requests and group bookings.
  • Supervise box office delivery for events and ensure a smooth operation.
  • Conduct checks, issue guest lists, and act as a customer complaint escalation point.
  • Complete end-of-show reporting accurately.

This is a full-time role (36 hours a week, annualised hours contract), worked in a shift pattern and this will include evening and weekend work. ⏰

Apply now to become a key player in our lovely ticketing team!